FAQs
Frequently Asked Questions
Q. Can I go off-grid with solar panels and battery storage?
A. If you dream of being an off-grid maverick, then solar panels and battery storage can offer partial or even complete energy independence from the grid. With enough panels and storage, properties and businesses may not need to purchase power from energy suppliers as they are producing enough to be self-sufficient.
This is particularly handy for remote locations or properties without sufficient access to standard forms of energy. Off-grid systems can provide reliable power for residential, commercial, or industrial properties, reducing reliance on diesel generators or costly grid extensions.
If you want to know more about off-grid, get in touch and we can advise on the scale of the system needed for your property or business.
Q. How much can my business save by switching to solar energy?
A. Switching to solar energy is a smarter way to cut costs for your business. The exact savings depend on factors such as the size of the solar installation, the amount of sunlight your location receives, and current energy usage.
Also, by producing your own electricity, you cover your business against rising utility rates, leading to long-term savings over the lifespan.
With Plug Me In, we can support your businesses’ transition to solar at every stage of the process, from survey to installation and beyond. Talk to us today about how we can plug you into this game-changing technology.
Q. Is my business location suitable for a solar installation?
A. Thousands of businesses across the UK already take advantage of solar power.
When designing a solar install we take into account available space, orientation, and possible shading. Ideally, solar panels should be installed somewhere that receives a good dose of sunlight throughout the day.
Plug Me In conducts a thorough site survey to evaluate your location’s solar potential. Using advanced tools and technology, we analyse your property to design an optimal solar installation for your specific situation. Our goal is to get your business plugged into the maximum amount of solar energy, providing you with the best possible return on your investment. Talk to us about how we can support your journey to a smarter solar future.
Q. Do solar panels work in winter or on cloudy days?
A. Yes, solar panels do work in the winter and during cloudy spells. Although their efficiency may be reduced when compared to sunny periods, modern solar panels are designed to capture sunlight even in overcast conditions, which is pretty amazing. This ensures reliable energy production throughout the year for both homes and businesses.
Also in prime, sunny conditions, any excess energy not immediately used or stored in a battery is typically fed back into the grid.
By investing in solar panels and battery storage, you’ll get a reliable, smart and efficient energy solution for your property, regardless of the weather conditions.
Q. Is my home suitable for a home battery?
A. The majority of homes in the UK are suitable for a home battery, all that is needed is an appropriate space to fit it. Battery systems are typically installed in common areas like garages, gardens, or under the stairs, where they can be easily accessed and maintained.
A battery’s primary use is to store smart, carbon-free energy produced by solar panels, which can then be used at times when the panels are not generating power. However, many homes in the UK, without solar, have also installed a battery to charge at night and take advantage of cheaper energy tariffs, making substantial savings on energy bills. If that’s not a game-changer, we don't know what is.
The best way to find out if your home is suitable for a home battery is to get in touch today.
Q. How will I benefit from solar panels at home?
A. Having the independence of generating your own energy can be both good for the planet and be a great investment. Solar not only helps produce smart, carbon-free energy directly from sunlight, but it can also take a sizable chunk out of your energy bills. And what’s more, the energy that you don’t use, you can actually sell back to the grid.
Plus, when paired with a home battery, you could save even more and cut your energy bills by up to 90%. With solar panels lasting 25 years or more, you could benefit from long term energy saving. If you’re in for solar and want to know how much energy your home can produce and how much money it might save, get in touch today.
Q. Is my home suitable for solar panels?
A. Over a million properties in the UK already have Solar Panels fitted, so the likelihood is pretty high.
The ideal home is one with a south facing roof, space for more than 8 panels and good access for our teams to perform the install. If your home doesn’t fit these criteria, don’t worry, we can probably still help.
The best way to find out is to get in touch with one of our friendly team. They will assess factors such as roof space, orientation, shading, and local regulations to ensure your property is ideal for solar installation. This process not only makes sure your building is ready for solar but also guarantees that you will get the most efficient and sustainable solution tailored to your home.
Q. Why choose Plug Me In for my heat pump?
A. At Plug Me In we just can’t get enough of heat pumps and we love installing them. We’re proud to offer a full-service approach that supports every aspect of the process. From the design to the install, through to the maintenance and beyond.
We’re a trusted partner of a number of the UKs top energy suppliers as well as leading industry heat pump manufacturers.
And, our Heated Home Guarantee includes 24/7 support and emergency assistance, nationwide. Meaning that you can rely on us to keep your heat pump in tip-top condition and for your home to be comfortable, year after year. All of this means we’re recognised as a ‘Which? Trusted Trader’ for heat pump installation.
Q. How do I choose the right heat pump for me?
A. With so many heat pumps on the market, it might seem like a daunting task. But don’t worry, we’ve got your back. We know that every home is as unique as its owner and we will support you at every step of the process.
Our bespoke approach will ensure that you end up with the right, high-quality heat pump installation, tailored to your specific heating and hot water needs. We partner with the industry's leading heat pump manufacturers, such as Daikin, Panasonic, Samsung and Vaillant. Meaning you can rest assured that you will have the best technology backed by expert support.
Q. Can heat pumps also cool my home?
A. It’s pretty amazing, but yes, heat pumps can provide both heating and cooling for your home. While they are usually known for heating, many modern, next-gen heat pumps feature reversible functionality. This allows them to operate in reverse during warmer months, extracting heat from indoors and releasing it outside, similar to air conditioning technology.
When paired with a fan coil unit, most of the heat pumps installed by Plug Me In can take advantage of this dual functionality, offering year-round climate control. Meaning you invest in a smart, efficient, and versatile solution that ensures comfort in every season.
Q. How often will my heat pump need to be serviced?
A. The short answer - once a year. Annual servicing maintains the efficiency and longevity of your heat pump. Our team of qualified technicians perform a variety of checks and processes to make sure your heat pump can keep working its magic, and that your home is comfortable all year round.
What’s more, our servicing plans offer 24/7 support and emergency call out, nationwide. This means that when you switch to a heat pump with Plug Me In, you get expert support every step of the way. Making your investment in smarter energy both positive and worry-free.
Q. Do you offer any ‘no up-front cost’ options for business EV chargers?
A. At Plug Me In, we understand that switching to EVs is a significant investment, and we are devoted to making this technology accessible to as many businesses as possible. We offer a variety of innovative, no up-front cost options to support most businesses in making the switch to electric.
Through our unique Charging as a Service contract, we cover the initial investment in EV charging infrastructure, ensuring you don't face the financial burden of upfront costs. This contract includes access to market leading software as well as ongoing maintenance and support, so you can enjoy the benefits of EV charging without any additional worries.
Just get in touch and one of our friendly support team can talk you through our range of flexible plans that can help your business embrace a smarter and more sustainable future.